Access for people with disabilities
The Alte Oper Frankfurt wants to make it as easy as possible for everyone to visit its premises.
There are two disabled parking spaces on the left-hand side of the building. Also on the left-hand side of the building is a ramp with which wheelchair users can conveniently enter the venue. If you park in the car park of the Alte Oper Frankfurt, a lift takes you directly into the building. Wheelchair users approaching the venue via the Opernplatz square can enter the building via a 9.5-metre-long ramp (80 cm height difference). Within the building, all the rooms can be easily accessed via sufficiently large lifts. Please note that the seats in the stalls ("Parkett") of the Mozart Hall can only be reached by stairs.
For the inclusion of people with reduced mobility, the Alte Oper Frankfurt has 12 wheelchair spaces in the Grosser Saal (Great Hall) and 2 spaces in the Mozart Saal (Mozart Hall) exclusively provided for wheelchair users. Please ask in the booking office or at the box office for the corresponding spaces. If you book online, please note the labelling in the seating plan (Grosser Saal depending on the seating variant, rows 20 and 21 or rows 24 and 25, Mozart Saal: left of the gallery). Because of our evacuation policy, we cannot provide you with any other seat. Thus, we ask you not to take any other seat. Otherwise, we refer back to our house rules (point 3).
In the Great Hall, visitors with hearing difficulties can use an audio induction loop system (infra-red system).
If you require any assistance in the house, please do not hesitate to approach us directly. Our hosts will be happy to help you at any time should you have any questions and problems.
A note on ticket prices: in the standard advance sale, the severely disabled receive tickets at half-price upon the presentation of the appropriate ID (from 80%).