Current information

26.11.2020

The Alte Oper Frankfurt is closed until December 20, 2020.

Due to the current decision of the German Federal Government and the heads of state to contain the corona pandemic, no concerts will take place in Alte Oper Frankfurt until December 20, 2020; the building will remain closed during this period.

The many concerts and events in the Alte Oper are organized by different promoters. If you click on the respective event pages, you will find information about the respective promoter, who will inform you about the modalities for returning tickets.

The following applies to Alte Oper's own events: ticket prices are fully refundable, including advance booking and system fees. This applies to the following events:

22.11.2020, 17:00 Iveta Apkalna
22.11.2020, 20:00 Piotr Anderszweski
25.11.2020, 17:30 & 20:30 Gewandhausorchester
26.11.2020, 17:30 & 20:30 Gewandhausorchester
29.11.2020, 20:00 Seong-Jin Cho
06.12.2020, Berliner Lautten Compagnet
09.12.2020, Ensemble Modern
The event will be streamed from 7.00 pm on www.alteoper.de and www.ensemble-modern.com/on-air

For "Pegasus - experience music!":
22.11.2020, 10:00 Rabauken I Fam
22.11.2020, 12:00 Rabauken I Fam
24.11.2020, 09:15 Rabauken I Kita
24.11.2020, 10:45 Rabauken I Kita
27.11.2020, 09:15 Jazz in Concert Schule
27.11.2020, 11:00 Jazz in Concert Schule

Please use the following form to return your tickets.

FAQ

IS THERE A WAY TO SUPPORT ALTE OPER FRANKFURT?
(Promoter: Alter Oper Frankfurt)

When booking your ticket you have the opportunity to support the Alte Oper Frankfurt with a donation. In addition, you have the opportunity to donate the ticket price to the Alte Oper Frankfurt by using our cancellation form for cancelled events. For larger donations or for further information on donation options, please contact info@alteoper.de.
The Alte Oper Frankfurt will gladly issue a donation receipt. Since the rebboking of cancelled performances will take some time, we ask for your understanding that it might a while to send the donation receipts. Thank you very much for your valuable support in these difficult times!

WHAT CHANGES HAVE BEEN MADE FOR THE NEW EVENTS ON THE ALTE OPER'S UPDATED PROGRAMME?
(Promoter: Alte Oper Frankfurt)

The resumption of concerts necessitates a few changes:

  • The events have been adapted in terms of schedule, duration and maximum visitor numbers. Some events are completely new to the programme, while others have had to be cancelled. The music festival will not take place in its originally envisaged form.
  • There is a distance of at least 1.5 metres between single and connected double seats (pairs of seats) that are released for sale. Please note that the seating plans available online for ticket purchase do not graphically represent the actual distances between the individual rows of seats. It goes without saying that the prescribed distance of 1.5 metres between the rows is evenly maintained in the actual seating arrangement in the concert hall.
  • The events will take place without any intermission and last approx. 60 to 75 minutes. Some concerts will be offered twice in the same evening and with the same programme, some concerts will be held twice with differing programmes.
  • No catering will be offered at this time.

Our hygiene concept

We are very pleased to welcome you to Alte Oper Frankfurt! For the protection of the musicians* and the audience, we have developed a detailed hygiene concept.

AMONG OTHER THINGS, THE VENUE WILL ENSURE

high air-exchange rates and the use of powerful air filters in its ventilation systems (ePM 60%), as well as additional humidification of the indoor spaces

a fixed guidance system in the venue, seating that conforms to the applicable social-distancing rules, social-distancing markers throughout the premises

deep cleaning of all contact surfaces, ready availability of hand-sanitiser dispensers throughout the building

TO MAKE YOUR VISIT AS RELAXING AS POSSIBLE,

we have set up a new admissions system: we will open the Großer Saal (Great Hall) 45 minutes before the event begins, and the Mozart Saal (Mozart Hall) 30 minutes before the event begins. You can decide how early you wish to take your seat.

you can leave your coats, bags, etc. in the cloakroom, as before – or take them into the auditorium with you.

the programme booklets are conveniently laid out for you to pick up for free at the entrance and the Level 2 foyer.

WHAT WE EXPECT OF YOU:

Due to new regulations it is mandatory to wear a face covering within the Alte Oper Frankfurt, also during performances.

When you purchase your tickets, we will record your contact details for any potential track-and-trace measures. On the actual day of the concert, our visitors are obligated to carry their passport/ID with them and to present it to the door staff when requested to do so.

If you show any symptoms of illness, please do not come to the venue.

Please observe the general hygiene rules (social distancing, regular hand-washing, etc.) and the signposts, as well as the instructions of our security staff and ushers.

Please only use the venue's lifts if you have impaired mobility; no more than 2 people (plus their companions where required) may share the lift.

If you have stayed (temporarily) in a risk area defined by the Robert Koch Institute (RKI) in the past 14 days, a visit to the Alte Oper is only possible if you have a current negative test for SARS-CoV-2 which was carried out less than 48 hours before or immediately after entering Germany (e.g. at the airport). You can find a list of risk countries here.

LAST UPDATED: 29 OCT 2020