Current information

07.05.2021

The Alte Oper Frankfurt is closed until May 30, 2021

Due to the current Corona Contact and Operating Restriction Ordinance of the Hessian State Government, no events will take place at the Alte Oper Frankfurt until May 30, 2021; the house remains closed to the public.

The many concerts and events in the Alte Oper are organized by different promoters. If you click on the respective event pages, you will find information about the respective promoter, who will inform you about the modalities for returning tickets in case of cancelled appointments.

Ticket refund

For canceled own events of the Alte Oper applies: ticket prices are fully refundable, including advance booking and system fees. This applies to the following events:

26.04.2021, 20:00 Weltmusik im Mozart Saal
30.04.2021, 20:00 Antje Weithaas, Violine und Mahan Esfahani, Cembalo
01.05.2021, 20:00 Ein Abend für die Alte Oper
05.05.2021, 20:00 Jazz im Mozart Saal
08.05.2021, 20:00 Patricia Kopatchinskaja, Violine, Sprecherin
09.05.2021, 19:00 St. Petersburger Philharmoniker
20.05.2021, 20:00 Saleem Ashkar, Klavier
26.05.2021, 20:00 Budapest Festival Orchestra
28.05.2021., 20:00 Wiener Philharmoniker

Pegasus - experiencing music!
05.05., Jazz in Concert, 09:15 & 11:00
09.05., Entdecker III, 10:00 & 12:00
20.05., Entdecker III, 09:00 & 10:45
21.05., Entdecker III, 09:00 & 10:45
28.05., Entdecker III, 09:00 & 10:45
30.05., Entdecker III, 10:00 & 12:00
06.06., Kindertag, 14:00

Please use the following form to return your tickets.

FAQ

IS IT SAFE TO ATTEND AN EVENT AT THE ALTE OPER FRANKFURT?
The Alte Oper Frankfurt offers the best conditions to ensure that your visit to the event is safe and pleasant: High air exchange rates (complete exchange with the outside air every 30 minutes), strong air filters in the air conditioning (ePM 60%) and additional room humidification ensure a significant reduction in aerosol concentrations. As a generously designed building, the Alte Oper offers enough space to keep a distance. In addition, we are in continuous exchange with the Frankfurt Health Department in order to constantly adapt and improve our measures. All information about our hygiene concept can be found below.

WILL VACCINATIONS AND TESTING BE MANDATORY FOR CONCERT ATTENDANCE?
The possibility of allowing vaccinated or negatively tested persons to attend concerts is currently being discussed in the political arena. We believe it is likely that in the upcoming concert season 2021/22 concert-goers will have to show proof of vaccination or a negative test. We remain in contact with the health authorities and politicians on this matter and will implement the relevant official requirements.
The establishment of a testing center in the Alte Oper is currently being planned. This will enable concert visitors to take rapid or PCR tests at the Alte Oper. Testing at other locations will be accepted, provided that it complies with the respective applicable regulations.

WHAT HAPPENS IF I BOUGHT TICKETS FOR A CONCERT THAT IS CANCELLED DUE TO THE PANDEMIC?
(Promoter: Alte Oper Frankfurt)
By purchasing an event ticket, you are not taking any risk at all: If the Alte Oper's own events have to be canceled due to the pandemic, you will be refunded the ticket price including advance booking and system fees. (The program is subject to change and does not entitle you to a ticket refund). Please use the following form to return your ticket (organizer Alte Oper Frankfurt).
For subscribers to our subscription series, we are also offering a "last minute payment" in the 2021/22 season: The corresponding partial amount of the subscription will be debited shortly before the next concert.

WHY ARE ADMISSION TICKETS REQUIRED FOR FREE ENTRY EVENTS?
We need your personal data to trace any chains of infection. For this reason, tickets are also required for free entry events. Admission tickets also ensure that all visitors actually get a seat and that no more visitors than permitted attend the event.

IS THERE A WAY TO SUPPORT ALTE OPER FRANKFURT?
(Promoter: Alter Oper Frankfurt)
You have the opportunity to donate the ticket price to the Alte Oper Frankfurt by using our cancellation form for cancelled events. For larger donations or for further information on donation options, please contact info@alteoper.de.
The Alte Oper Frankfurt will gladly issue a donation receipt. Since the reboking of cancelled performances will take some time, we ask for your understanding that it might take a while to send the donation receipts. Thank you very much for your valuable support in these difficult times!

WHAT DOES THE HYGIENE CONCEPT OF THE ALTE OPER FRANKFURT LOOK LIKE?
The most important things in a nutshell:

  • As a generously designed house, the Alte Oper Frankfurt offers you enough space to keep your distance.
  • The seats next to, in front of and behind you remain free so that necessary safety distances can be maintained.
  • Wearing a medical mouth-nose mask is compulsory throughout the house, even during the event.
  • The catering area will remain closed.
  • The Alte Oper is in close contact with the health authorities. Our concept is constantly being revised and adapted to current regulations.

Our hygiene concept

What has already proven successful in the fall of 2020 will be continued depending on the situation and needs and coordinated with the health department.

AMONG OTHER THINGS, THE VENUE WILL ENSURE

high air-exchange rates and the use of powerful air filters in its ventilation systems (ePM 60%), as well as additional humidification of the indoor spaces

a fixed guidance system in the venue, seating that conforms to the applicable social-distancing rules, social-distancing markers throughout the premises

seating at a distance: In the 2021/22 season, the auditoriums will initially be filled in a checkerboard pattern. This means: The seats next to you, in front of and behind you will remain empty so that necessary safety distances can be maintained. You can book a single seat or two contiguous seats if you want to sit directly next to your companion. When it comes to the final auditorium occupancy, we always follow the current official requirements, so that adjustments to the seating cannot be ruled out.

deep cleaning of all contact surfaces, ready availability of hand-sanitiser dispensers throughout the building

TO MAKE YOUR VISIT AS RELAXING AS POSSIBLE,

we have set up a new admissions system: we will open the Großer Saal (Great Hall) 45 minutes before the event begins, and the Mozart Saal (Mozart Hall) 30 minutes before the event begins. You can decide how early you wish to take your seat.

you can leave your coats, bags, etc. in the cloakroom, as before – or take them into the auditorium with you.

WHAT WE EXPECT OF YOU:

Due to new regulations it is mandatory to wear a face covering within the Alte Oper Frankfurt, also during performances.

When you purchase your tickets, we will record your contact details for any potential track-and-trace measures. On the actual day of the concert, our visitors are obligated to carry their passport/ID with them and to present it to the door staff when requested to do so.

If you show any symptoms of illness, please do not come to the venue.

Please observe the general hygiene rules (social distancing, regular hand-washing, etc.) and the signposts, as well as the instructions of our security staff and ushers.

Please only use the venue's lifts if you have impaired mobility; no more than 2 people (plus their companions where required) may share the lift.

For persons who have stayed (temporarily) in a risk area defined by the RKI prior to the respective event, a visit to the Alte Oper is only possible in compliance with the currently valid laws and regulations. You can find further information here.

LAST UPDATED: 21 APR 2021